Privacy Policy
This Privacy Policy explains how WilhelmAI ("WilhelmAI," "we," or "us") collects, uses, and shares information when you visit wilhelmai.com, request a demo, access our marketing materials, or interact with our customer team. By using our websites or submitting information to us, you agree to the practices described here.
Information We Collect
We collect information in the following ways:
- Contact details: name, email address, phone number, employer, and other details you submit via demo requests, waitlists, or support forms.
- Usage data: device/browser information, IP address, pages viewed, and referring URLs gathered through cookies or similar technologies to understand how visitors use our marketing site.
- Customer account data: when you become a WilhelmAI customer, we may collect user credentials, organization details, and records of how your team uses the product in order to provide and support the service.
- Communications: messages, feedback, and support requests sent to our team over email, chat, or other channels.
How We Use Information
We use the information described above to:
- Respond to demo requests, questions, and support inquiries.
- Provide, maintain, and improve the WilhelmAI platform.
- Analyze site usage to understand interest in our product.
- Send service-related notices or marketing communications (you can opt out at any time).
- Comply with legal obligations and enforce our agreements.
When We Share Information
We do not sell your information. We may share limited data with service providers that help us operate our website, analytics, marketing tools, customer relationship systems, and cloud hosting, but only for the services they perform for us and subject to appropriate confidentiality commitments. We may disclose information if required by law, to respond to legal process, or to protect WilhelmAI, our users, or others from harm.
Cookies and Tracking
We use cookies and similar technologies to remember preferences, measure campaign performance, and analyze site traffic. You can adjust your browser settings to refuse cookies, although doing so may limit some site functionality.
Data Retention
We retain your information for as long as needed to deliver the requested services, satisfy contractual or legal obligations, resolve disputes, or enforce our agreements. When data is no longer needed, we delete or anonymize it.
Security
We implement technical and organizational controls designed to protect the information we collect. However, no system is completely secure, so we cannot guarantee absolute security of your data.
Your Choices
You may opt out of marketing emails using the unsubscribe link in any message. If you are a current or prospective customer, you can update, correct, or delete personal information we hold by contacting us. Depending on your location, you may have additional privacy rights under local law; we will honor requests that are required by applicable regulations.
Children's Privacy
WilhelmAI does not target or knowingly collect information from children under 16. If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the bottom of this page and, if appropriate, provide additional notice.
Contact Us
If you have questions or requests related to this Privacy Policy, please reach out to help@wilhelmai.com or contact us through our website.
Last updated: November 22, 2025